At Tyne, we’re passionate about ensuring everyone has a voice on the things that matter to them. Our engagement programme provides an opportunity for residents and visitors to get together and take action on issues that interest them. We’re helping people share their ideas, talents, experiences and passions to make a real difference.
Our Resident Consultation Group meets monthly and acts as a voice for the wider residents at Tyne. The group has a role in staff recruitment, overseeing the production of resident newsletters and ensuring that resident views are always included in all aspects of Tyne’s activity. We’re always open to welcoming new residents to join the group, as well as ex-residents who may have now moved on from Tyne.
“Being a member of the Residents Consultation Group has been a fantastic experience for me. It has helped build my own confidence and has allowed me to gain new skills and experience”
Twice each year we ask residents to tell us about their home, and offer their suggestions and thoughts on how we can improve it. Each resident is given the opportunity to complete a questionnaire which is shared with the wider team at Tyne to implement any changes or suggestions. If you’re interested in how you can improve your home or would like to get involved speak to your support worker.
Want to report a repair, make a housing enquiry, or have an idea for how we could improve our services? Be sure to give us a call or fill in our online form and we’ll get back to you shortly.
STAIRs stands for Social Tenants Access to Information Requirement scheme. It is a new standard introduced by the UK Government to enhance transparency for tenants of private sector social housing providers.