Lettings Assistant

  • Salary £15,288 - £16,249
  • Location Byker, Newcastle upon Tyne
  • Status 24.5 hours per week
  • Deadline 2 April 2024

Tyne provides housing and support to vulnerable people across the region. Our lettings team play a central role in ensuring people who are referred to us for housing are supported through the process, working alongside our housing teams to allocate suitable accommodation.

You’ll be part of a small, busy team receiving daily enquiries and referrals from our partners, working alongside your colleagues to ensure records and details are kept up to date. You will also provide informal telephone interviews with potential residents, helping to assess their needs and aspirations for the future in order to find them the accommodation and support that best suits them.

This role requires excellent written and verbal communications skills, as well as an understanding of the sensitive nature of our work. You should be an empathetic person, able to quickly build rapport and show compassion in your work. The position is based at Tyne’s head office at St.Silas Church, Byker however the ability to work remotely may also be required. 

How to apply

Please return the filled in application form by email to info@tynegroup.org.uk or by post to Tyne Housing Association Ltd, St Silas Church Building, Clifford Street, Byker, Newcastle upon Tyne, NE6 1PG.

Note: We do not accept CV’s, Successful applicants will undergo an enhanced disclosure and barring check.

Tyne Housing Association Ltd is an Investor in People and Equal Opportunities Employer. 

Tyne HA is a registered society under the Co-operative and Community Benefits Societies Act 2014 number 21011R and is a charitable housing association

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