Tenancy Support Worker

  • Salary £17,394 plus on call allowance
  • Location Newcastle/Gateshead
  • Status 25 hours per week
  • Deadline 6 November 2023

We are looking for someone with enthusiasm, resilience and empathy to join our small team in the Rough Sleeping Accommodation Programme providing intensive support to people with a history of rough sleeping or temporary accommodation who have now been given their own tenancy in a self contained flat.

Through our Rough Sleeping Accommodation Programme we already provide intensive tenancy support for up to 21 tenants across Newcastle and North Tyneside. Now, in partnership with Gateshead Council, Tyne Housing has secured further funding from Homes England to expand this service into Gateshead with 4 new flats This is a busy, fast paced role providing person-centred support for four properties to help our residents maintain a tenancy, access training or employment, move away from harmful behaviour, re-engage with services, and eventually move to their own mainstream accommodation.

As the Tenancy Support Worker you will be out and about working directly with the people on your caseload, initially preparing individuals referred by Gateshead or Newcastle Council for moving into their new tenancy. You will work intensively with each person, and with a range of other stakeholders, to ensure that they get the support they need to maintain their tenancy, and ultimately to move on to permanent accommodation. You will also be expected to handle out of hours calls on a rota basis, for which an allowance is payable.

This can be both challenging and very rewarding work. We want individuals who can work on their own initiative and aren’t afraid of making a decision, but most of all we need people who can get on board with our values and want to help people get to a better place.

The post will be working with residents in Gateshead and Newcastle, it will be based at our offices in Newcastle.

How to apply

Please return the filled in application form by email to info@tynegroup.org.uk or by post to Tyne Housing Association Ltd, St Silas Church Building, Clifford Street, Byker, Newcastle upon Tyne, NE6 1PG.

Note: We do not accept CV’s, Successful applicants will undergo an enhanced disclosure and barring check.

Tyne Housing Association Ltd is an Investor in People and Equal Opportunities Employer. 

Tyne HA is a registered society under the Co-operative and Community Benefits Societies Act 2014 number 21011R and is a charitable housing association

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