Tyne Housing has been providing accommodation for the region’s most vulnerable and excluded people for nearly 50 years. We understand that our residents don’t just need our support 9-5 Mondays to Fridays so our Out of Hours Team is there to provide help and assistance throughout the year.
We know from resident surveys that they really value the Out of Hours Team and feel that their presence gives them a huge sense of enhanced safety and security.
The role is busy and varied – you may find yourself organising repairs to a broken boiler in the dead of winter, organising a move for someone who can’t stay where they are that night, or just checking up on a resident that staff have alerted you is going through a tough time.
Some experience of housing, support or security work could be beneficial but what we really want are people who understand and appreciate our values, want to help others, and feel they can make a difference to people’s lives.