We’re here to help people get to a better place.
Tyne is a charitable housing association with multiple projects across the region, all of which focus on providing support to vulnerable and isolated people living in the North East.
Our Performance
Moving Forward Together: Our Strategic Plan
Download a copy of our strategic plan here to find out more about our plans for the next five years.
Our Annual Report
Last year we provided homes to 804 vulnerable people from across our region as well as supporting our communities to access specialist support, healthcare, training and more. Read our latest annual report to find out more.
Financial Report
Our latest financial report and statements detail our achievements during the last financial year. This is available to download below.
Putting People First: Our Strategic Plan
Over the course of six months, our staff teams from across the organisation came together to work on developing a new strategic plan that sets out an ambitious future for Tyne.
Engaging with our residents, experts by experience groups, our board of directors, wider staff team, partners and volunteers we followed an inclusive, in-depth process to ensure we are investing in the right places in order to have the biggest impact on those who need us.
Tenant Satisfaction Measures
Every year we will publish some of our key performance indicators for the year just gone. It’s important to us that our residents see how we are performing, and hopefully see how our performance improves each year.
Complaints Performance
Our Complaints Performance Report 2025/26 details how we’ve dealt with complaints over the past year, and sets out an improvement plan for the future.
Policies and Procedures
We’ve published our policies which detail how we operate.
STAIRs
STAIRs stands for Social Tenants Access to Information Requirement scheme. It is a new standard introduced by the UK Government to enhance transparency for tenants of private sector social housing providers.
Accreditations and Affiliations
We’re proud to work closely with a number of partners and agencies to support us in our work, as well as investing in our team and organisational culture to ensure our colleagues receive the tools, help and benefits they deserve when working at Tyne. Find out more about our partnership work here.
Tyne Housing Association Ltd is a registered provider of social housing under the Housing and Regeneration Act 2008, Registration No: LH4297 and a registered society under the Co-operative and Community Benefit Societies Act 2014, Registration No: 21011R. Tyne Housing Association Ltd is regulated by the Regulator of Social Housing. Tyne Housing Association Ltd is an exempt charity under the Second Schedule of the Charities Act 2011.
Declarations of Interest Register is available on request.